SATO Technical Support Form

Contact SATO TECHNICAL SUPPORT

--- Attention SATO Labeling America Customers ONLY ---
For Customer Service or Technical Support on Laser Printers, Hand Labelers, Turn-O-Matic Systems and Horticultural Products Click Here

Please use the form below for communication with Technical Support. We recommend not sending an email as this form will get near immediate attention than regular e-mail. Be sure to complete the form with as much detail as possible so that we may assess your situation and provide assistance.

Please note: Required fields are marked with an *.

*I need to send my printer in or acquire a Service Request Number:

If you are obtaining a Service Request, Please allow one business day for Sato Technical Support to Respond to your Request. Please wait for a Service Request Number and an attached Service Request Form to be issued before sending in your printer for repair.

Warranty Repair
Service Contract
Paid Repair

*Please describe your problem in as much detail as possible:

*Printer Model & Installed Accessories:

*Serial #:

*Communications Interface Type Used:

*Label Type & Size:

*Company Name:

*Contact Name:

*Address/City/State/Zip:

*Phone: (with area code)

*Fax: (with area code)

*E-Mail:

*Your SATO Resellers Name:

Additional Comments:

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